General Cancellation Policy
- Cancellations must be made at least 48 hours before the scheduled tour for a full refund.
- Cancellations made between 24-48 hours prior will receive a 50% refund.
- No refund for cancellations made less than 24 hours before the tour.
Weather-Related Cancellations
- If the tour is canceled due to severe weather, customers will be offered a rescheduling option or a full refund.
Refund Process
- Refunds will be processed within 5-7 business days.
- Payments made via credit card will be refunded to the same card.
Force Majeure
Run Run Montreal is not liable for cancellations due to natural disasters, strikes, or other force majeure events.
Contact for Cancellations
For cancellations or changes, please contact us at info@runrunmontreal.com.