At Run Run Montreal, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in compliance with Canadian regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
- Personal data: Name, email, phone number, booking details.
- Payment data: Credit card information processed through secure payment gateways.
- Usage data: Website interaction, IP address, device information.
- Cookies: Session and preference data to enhance user experience.
How We Use Your Information
- To process tour bookings and payments.
- To send booking confirmations and updates.
- To provide customer support and respond to inquiries.
- To enhance website performance and user experience.
- For marketing purposes with prior consent.
Data Protection Measures
- Encryption of personal and payment data.
- Limited access to authorized personnel only.
- Regular security audits to protect against breaches.
- Data retention for the period necessary to fulfill the purposes outlined.
Sharing Your Information
- We do not sell your personal information.
- We may share data with third-party service providers (e.g., payment processors) only as needed to perform services.
Use of Cookies
- Functional Cookies: Essential for website performance.
- Analytical Cookies: Track user behavior to improve services.
- Marketing Cookies: Personalize content and promotions.
- Manage Your Cookies: You can control cookie settings via your browser.
Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- File a complaint with the Privacy Commissioner of Canada if your data rights are violated.
Updates to the Policy
We may update this policy periodically. The latest version will always be available on our website.
Contact Us
For questions, please reach out to info@runrunmontreal.com.